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Old 07-01-2017, 04:43 AM   #1
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Default SFO Crashing

So whenever I launch SFO it crashes:
http://i.imgur.com/q0IRRRw.png

This is the Windows version. Before this patch, I had the same issue of course but I just used the Legacy version which worked fine. It still works, but it doesn't patch so I can't use that anymore. I tried:

- restarting my computer
- reinstalling Shockwave
- Web version(on Chrome and on Firefox)
- Running the installer as administrator, running the game as administrator
- Running in compatibility mode
- Turning off my anti virus(both during installation and when launching the game)
- Reinstalling the game...many times


Still the same problem everytime. The most progress I've made is the one time where instead of crashing, it just stayed on the black screen. Help please, I don't know what else to try
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Old 07-01-2017, 04:44 AM   #2
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Post Re: SFO Crashing

Quote:
Originally Posted by -Dark_Zhade- View Post
So whenever I launch SFO it crashes:
http://i.imgur.com/q0IRRRw.png

This is the Windows version. Before this patch, I had the same issue of course but I just used the Legacy version which worked fine. It still works, but it doesn't patch so I can't use that anymore. I tried:

- restarting my computer
- reinstalling Shockwave
- Web version(on Chrome and on Firefox)
- Running the installer as administrator, running the game as administrator
- Running in compatibility mode
- Turning off my anti virus(both during installation and when launching the game)
- Reinstalling the game...many times


Still the same problem everytime. The most progress I've made is the one time where instead of crashing, it just stayed on the black screen. Help please, I don't know what else to try
You might want to post this in the "Contact A Mod" Section
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Old 07-01-2017, 04:45 AM   #3
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Default Re: SFO Crashing

Will do, thanks
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Old 07-01-2017, 05:31 AM   #4
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Default Re: SFO Crashing

The Members Help forum is actually the perfect place for this thread.

Your other thread will be closed and we will be with you shortly.

Thank you for your patience.
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Old 07-01-2017, 05:35 AM   #5
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Default Re: SFO Crashing

Would also like to add that I am having this issue as well. So would really appreciate your assistance as well. THank you
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Old 07-01-2017, 07:34 AM   #6
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Default Re: SFO Crashing

Hey guys, sorry you are having this issue. The most common issues where this occurs is directly tied in with the anti-virus blocking the .dll files required for the software to run correctly. It is not just about disabling your anti-virus while you are installing SFO, you also have to have your anti-virus trust and allow SFO to run. If you are not familiar with how to do this you may need to just test everything out by uninstalling your anti-virus. If SFO works fine once the anti-virus is no longer on the computer than you know exactly what the issue is. Next issue that can cause this same problem would be directly involved with either not having the correct version of .NET framework or a corrupt version. If this still does not help resolve your problem then you may need to get hands on help from one of our experienced community members or try using the legacy build of SFO.

Please let me know if any of the above information helps if this does not help with your problem and it proceeds I may have to provide hands-on support. I am available in the SFO Discord most hours of the day/night.
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Old 07-01-2017, 02:57 PM   #7
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Default Re: SFO Crashing

This was fixed thanks to TotalReincarnation, just had to completely reinstall SFO Legacy version...I can now enjoy the wonders of SFO 2.0
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